Many software based products, do not achieve full user satisfaction for the simple reason that the end users can’t figure out how to use it for maximum benefit. The key to bridging this gap is effective technical writing which in essence, puts a human face on the technology of the product or solution. In this context, technical writing means considering the solution, and the user’s needs, and devising the most effective way of meeting the user’s needs be it a user guide, online help, or quick reference card.

We can help you by studying your situation, recommending the optimal technical writing approach, it’s design, and if necessary, the actual creation of the technical writing.